What action must a real estate professional take if they suspect a client is unable to make informed decisions?

When a real estate professional suspects that a client is unable to make informed decisions, the most appropriate action is to provide appropriate support to ensure the client understands their options. This aligns with the ethical and professional responsibility to assist clients in the decision-making process, especially if there are indications that the client may not fully grasp the implications of their choices.

Providing support can involve clarifying information about the transaction, explaining the steps involved, or ensuring that the client understands legal terms and the consequences of their decisions. This approach not only demonstrates care for the client's well-being but also upholds the integrity of the real estate profession by ensuring that clients are equipped to make informed choices.

Other actions, such as proceeding without the client's decision or terminating the client relationship, would undermine the trust and duty of care inherent in the real estate profession. Consulting with a government authority may be appropriate in cases of potential legal incapacity, but it is more crucial first to inform and support the client effectively. Hence, offering appropriate support is vital to enable clients to make decisions that align with their needs and circumstances.