A Written Service Agreement is used when a consumer chooses to:

A Written Service Agreement is a fundamental document in real estate transactions, particularly when a consumer decides to formally engage with a real estate professional. By entering into this agreement, the consumer acknowledges that they are opting to become a client. This signifies a more meaningful and formal interaction, where the real estate professional is obligated to act in the best interests of the consumer, providing them with fiduciary responsibilities, which include loyalty, confidentiality, and full disclosure.

In contrast, other options reflect different levels of engagement or non-engagement with real estate services. For instance, if a consumer chooses to represent themselves, they would not require a Written Service Agreement, as they would be acting independently without professional representation. Similarly, if one opts for a non-representation relationship, there would be no expectation of the fiduciary responsibilities inherent in a client relationship, thereby making a Written Service Agreement unnecessary. Lastly, seeking only general advice does not warrant the same level of commitment and protection that comes with becoming a client, hence, no written agreement would typically be required.

Therefore, the option indicating that a consumer chooses to become a client accurately embodies the necessity of a Written Service Agreement, which establishes a professional relationship grounded in trust and obligation.